Refund Impact Calculator

Refund Impact. Estimate profit lost to refunds from order volume, refund rate, refund amount and unrecoverable cost per refund.

Formula reviewed September 1, 2026 · Runs locally in your browser

OrdersRefund rate (%)Average customer refund ($)Unrecoverable cost per refunded order ($)

Enter your numbers and calculate.

Worked example

500 orders at an 8% refund rate implies about 40 refunds. At $70 refunded plus $12 unrecoverable cost each, modeled impact is $3,280.

Convert refund behavior into a per-original-order cost and include it in product economics when returns are material.

Costs you do not get back after a refund, such as shipping, damaged inventory, processing loss or handling.

Not necessarily. Adjust the refund and unrecoverable-cost inputs to match your economics.